Job Responsibilities:

1. Strategic Leadership & Service Development

• Develop and implement a care strategy aligned with organisational and educational priorities.
• Lead the integration of care and education to ensure cohesive learner pathways, reflecting the model of close liaison between education and residential services.
• Promote innovation in care delivery, including person-centred approaches and assistive technologies.
• Contribute to executive decision-making and long-term organisational planning.

• Extensive travel nationally supporting both pre-school primary, secondary and P19 provisions within the division. 

2. Quality, Compliance & Clinical Governance

• Ensure all services meet CQC, Ofsted, and safeguarding standards, always maintaining inspection readiness

• Establish robust quality assurance frameworks, including audits, service reviews, and continuous improvement cycles.
• Oversee the development and audit of person-centred care plans and clinical protocols, ensuring consistency and quality across services.

• Lead systems that ensure safe practice in areas such as medication, infection control, and delegated healthcare tasks.
• Provide senior oversight of systems supporting learners with complex health needs, including enteral feeding, epilepsy care, respiratory support, moving and handling, intimate care, continence support, dysphagia management, medication administration and delegated
• clinical tasks, ensuring that staff are appropriately trained, assessed as competent and regularly reviewed.
• Work with nursing, therapy and external health professionals to ensure that clinical delegation, competency sign-off, escalation pathways and emergency protocols are robust, current and consistently implemented.
• Lead implementation and optimisation of digital care systems, reporting platforms, and data dashboards.
• Ensure data integrity and real-time oversight of service performance.

3. Safeguarding & Risk Management

• Provide executive oversight of safeguarding across the organisation, building on the expectation that care leaders hold DSL/DDSL responsibilities. 
• Ensure robust systems for risk assessment, behaviour support, and safe care practices are implemented and monitored.
• Promote a strong safeguarding culture aligned with statutory guidance and best practice
  
  

4. Operational Leadership

• Provide oversight and direction to Heads of Care and service leads across the portfolio.
• Ensure effective delivery of care services that meet individual learner needs, health requirements, and personal outcomes. 
• Lead on admissions, transition, and compatibility decisions, ensuring accurate assessment of needs and provision capacity. 
• Act as the senior escalation point for complex care issues, families, and external stakeholders. 

5. Workforce Leadership & Culture

• Lead the recruitment, development, and retention of a skilled multidisciplinary workforce, including nurses, care staff, and support workers.
• Ensure effective supervision, appraisal, and competency frameworks, reflecting expectations for ongoing training and practice checks. 
• Drive a culture of accountability, excellence, and continuous professional development.
• Address underperformance and support staff progression through structured HR processes. 

• Provide oversight of safe staffing models across complex care provision, ensuring that staffing levels, skill mix, training, supervision and deployment are matched to learner need and risk.

6. Integration with Education

• Ensure care provision actively supports learning, communication, and Preparing for Adulthood outcomes. 
• Promote approaches that enable student voice, independence, and participation in their own care. 
• Work collaboratively with education leaders to align care strategies with EHCP outcomes and curriculum delivery.
  
  

7. Multi-Disciplinary & Stakeholder Engagement

• Lead effective collaboration with therapy teams, healthcare professionals, commissioners, and families. 
• Represent the organisation in external forums, inspections, and partnership meetings.
• Ensure strong communication systems that enable consistent, high-quality service delivery.

8. Performance, Reporting & Governance

• Monitor and report on service performance, quality metrics, and learner outcomes.
• Ensure high-quality documentation and reporting for regulators, commissioners, and senior leaders. 
• Use insight and data to drive service improvement and innovation.

This job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company.