Team Leader

The Cwmbran family is recruiting!

We are looking for a part time Team Leader position working 24 hours over 3 days a week (flexibility regarding days can be discussed at interview). 

Key Responsibilities

1. Operational Support

• Assist the Service Manager in the day-to-day running of the service, including staffing, scheduling, and resource coordination.
• Ensure compliance with the local authority and health and safety regulations.
• Uphold Salutem policies and procedures across all aspects of service delivery.

2. Team Leadership

• Lead and motivate support staff, ensuring they are well-trained, supported, and delivering high standards of care and support.
• Support recruitment, induction, and retention of staff, including hands on cover when needed.
• Conduct regular supervisions and staff appraisals, identifying development needs and opportunities.
• Promote a culture of teamwork, inclusivity, and continuous learning.
• Plan and coordinate meaningful, person-centred activities for support workers to deliver, ensuring they align with individual goals, interests, and developmental needs.
• Chair team meetings in the absence of the Service Manager, ensuring effective communication, continuity, and follow-up on actions.

3. Person-Centred Planning

• Ensure individual support plans are in place and regularly reviewed, reflecting each person’s goals, preferences, and needs.
• Work collaboratively with the wider multidisciplinary team to support individuals with complex physical, mental health, or behavioural needs.
• Monitor service delivery to ensure plans are followed and outcomes are achieved.
• Ensure that planned activities contribute to personal development, social inclusion, and overall well-being.

4. Quality and Compliance

• Participate in audits and reviews to maintain high standards of care and compliance.
• Support quality improvement initiatives and ensure accurate documentation, including support plans and risk assessments.
• Assist in preparing for inspections, internal and external reviews.

5. Safeguarding and Risk Management

• Identify and manage risks to individuals and staff, ensuring appropriate safeguards are in place.
• Ensure safeguarding protocols are followed and incidents are reported and addressed promptly.
• Promote awareness and adherence to safeguarding policies among staff.

6. Family and Stakeholder Engagement

• Act as a point of contact for families and carers, maintaining open and empathetic communication.
• Keep families informed of changes in support or health status.
• Champion a person-centred approach that respects individual rights and choices.

7. Resource Coordination

• Support the Service Manager in managing budgets and resources effectively.
• Oversee stock levels and ensure the service is equipped to meet individual needs.
• Contribute to cost-effective rota planning and resource use.

Person Specification

Qualifications

• QCF Level 3 in Health and Social Care (or equivalent) is essential.

Experience

• Experience in a leadership role within adult social care, ideally in day services or complex care settings.
• Background in supporting individuals with physical, learning, and/or mental health needs.

Skills and Abilities

• Strong leadership, organisational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to manage priorities and remain calm under pressure.
• Knowledge of safeguarding, regulatory standards, and person-centred care principles.

Desirable Attributes

• Passion for supporting adults with complex needs and enhancing their quality of life.
• Commitment to continuous improvement and high standards of care.
• Proactive and hands-on leadership style.
• Empathetic, patient, and resilient.

This role is ideal for someone who thrives in a leadership position, values person-centred care, and is committed to creating meaningful opportunities for individuals in a dynamic day service environment.