This role Leads the performance of a geographical region, providing support, guidance and direction to a team of directly line-managed Head Teachers and Principals and allocated support functions in achieving quality, customer, financial and growth targets. In addition, you will be the central coordination point for the allocation of all non-directly line managed support.

Good leadership, at all levels of the organisation, shapes its culture into one where people who use the services and the quality of care and education come first.  You will be expected to regularly visit your schools/colleges within the region and attend meetings nationally to ensure the effective operation and leadership of your region.

In extreme circumstances and where no other solution is readily available you will become the Head Teacher/Principal for a location to reduce the risk of any regulatory action.

Job Responsibilities:

Overall :-

• Oversees all locations to achieve GOOD or OUTSTANDING ratings with OFSTED/ESTYN utilising internal audits.
• Achieve year on year improvements in location & colleague user satisfaction surveys and ensure a high level of response.
• Direct leadership, people management and career development of the Head Teachers / Principals within your region.
• Exceed Regional EBITDAR and KPI/QPI measures with an emphasis on appropriate occupancy, the eradication of agency and direct labour cost controls- including the positive management of absences.

   

• Matrix management of regional support teams and partnership with divisional support teams.
• Identify and propose the use of capex and resources to drive new revenue and quality improvements- ensuring a robust return on investment on any expenditure.
• Develop effective partnerships with key third party organisations/stakeholders e.g. Local Authorities, DfE, Ofsted, Estyn, Welsh Government, NHS, CQC always acting as an ambassador for our organisation.

   

• Create and maintain a culture of sharing best practice, collaborative working, communication and resource utilisation between geographically based teams- but also contribute on companywide best practice nationally.
• Create a strategic plan for the geographic region, to ensure sustained growth and re-purposing of locations where they may not be fit for current purpose.
• Where a location may not be fit for purpose or have quality issues- ensure that a robust service improvement plan is implemented, using internal support functions as required.

Care Quality/Service Improvement:

• Ensure that an emphasis on the consistency of quality-of-service delivery for Students, customers, relatives and colleagues is always obvious and is demonstrated by the leadership teams within the locations.
• Ensure the highest standards of education, care, customer service, hospitality and support are always delivered and evidenced.
• Undertake required level of monitoring of performance against all key performance criteria, with emphasis on compliance with all legal and regulatory standards, ensuring that monitoring is recorded on systems as required.
• Identify and project-manage with support functions, opportunities for business development, including re-developments, new locations, and partnership working with commissioners.
• Represent the organisation, and its interests with a wide range of external contacts.
• Ensure that the service action plans are embedded and driven to accomplishment. Support senior leadership team and liaise with the Support teams, facilitate and co-ordinate Quality Improvement. As Regional Director you will own the service improvement plans
• Lead transformation and operational performance improvements, utilising the support of the team
• Deliver service improvement via the effective management of complaints, compliments and feedback, ensuring that lessons are learnt and shared

Financial/Commercial:

• Input to budgets, objectives and targets for each Head Teacher/Leader and their school/college, including new services and growth, ensuring occupancy targets are met and exceeded.Manage and optimise the commercial performance of schools/colleges to ensure budgets/targets are met or exceeded, closely managing any debt levels within them and that costs are managed in line with budget and identify opportunity for efficiencies.
• Actively seek opportunities to develop effective commercial partnerships with key third party organisations e.g. Local Authorities, DfE etc.ensuring that forecasting occupancy targets are met, and admissions are planned in line with budget and admission process is followed robustly using Salesforce and other internal systems.

   

• Actively work with Head Teachers/Principals to eradicate agency usage and ensure that our own colleagues are supporting the people we support.
• Ensure the effective management of -labour (including active management of the recruitment process, staff shortfalls and overstaffing reductions where necessary) and non-labour costs in services in line with KPI and Budgets
• Ensure that services are fully compliant with all company financial operating instructions, policies and procedures.

People:

• Remove any barriers and ensure Head Teachers/Principals have ready access to, and support from, internal and external support services to achieve maximum performance against key goals and objectives.You are also responsible for ensuring leaders update and use the internal systems effectively and appropriately.
• Coach and mentor Head Teachers/Principals to support their professional and personal development and actively manage a talent pipeline to maintain management and leadership strength across Salutem care and education.

• Demonstrate a passionate commitment to staff retention and development, with effective reward & recognition and learning & development programmes in all services.
• Support the recruitment and protected induction of new leaders, ensuring that we recruit the best people in the market
• Contribute to the general management of the organisation, via effective communication and contributions to the Divisional team, in terms of financial, people and resource management.

-We are Supportive by promoting opportunities for everyone so they can reach their full potential

-We are very Ambitious to provide the best possible outcomes for the people who use our services

-We are Loyal because we put the people that we support and our staff at the centre of everything we do, and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders

-We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality

-We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do

-We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders

-We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities