Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.  

Our values: 

🌟We are Supportive by promoting opportunities for everyone so they can reach their full potential 

🌟 We are very Ambitious to provide the best possible outcomes for the people who use our services 

🌟 We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders 

🌟 We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality 

🌟 We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do 

🌟 We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders  

🌟 We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities 

Why choose us? 

At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are: 

 Emotional Support Benefits: 

✅Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors. 

✅Hub of Hope - where you have access to the UK’s leading mental health data base 

✅Medito App - allowing you to explore how meditation can boost your wellbeing 

✅Bereavement support – licensed counselling service, support groups and resources 

Medical Support Benefits: 

✅Free Online GP – 24/7 access to a qualified GP for you and your household prescribing to a pharmacy near you at a time that suits you 

✅Health Cash Plan – for a price of a coffee a week, you can claim back on a range of healthcare expenses 

✅Cancer Cover – Our cover can support you with bills, alternative therapies and much needed time out in the unfortunate event of a diagnosis 

✅My Menopause Centre – Discounted access to an ‘Outstanding’ CQC provider where treatments are tailored to your needs and information is evidence based 

Financial Support Benefits – annual savings per household is over £1000! 

✅Wagestream - Where you can receive flexible pay, savings buildings, credit building card, flexible loans at competitive rates, chats with a trusted expert and benefits tracker 

✅Freeze your utility bills – saving you up to £329 per year on your energy bills. 

✅ Money helper – get a personalised action plan to help you stay on top of bills 

✅Life Assurance – protecting you from day one of employment 

Physical Support Benefits: 

✅Online workouts – easy to follow videos to work out from home or at the gym 

✅Cycle to work scheme – with salary deductions, save on tax and NI costs 

✅ Gym discounts – no join up fees and up to 20% off gym memberships country wide 

✅National trust and discounted days off – wide range of activities for you and your family  

Still not convinced? 

👍We have been recognised as a Top Employer in the United Kingdom. 

👍We have been named as a Top 50 Inspiring Workpace. 

👍We are a Disability confident committed company. 

👍We employ nearly 3000 colleagues and support nearly 2000 people. 

👍We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding. 

Internal Investigations Officer

Reporting To: Internal Investigations Manager

Location Home based with regular national travel when required

Job Overview

As an Internal Investigations Officer, you will play a pivotal role in maintaining the high standards of care and professionalism that define Salutem by conducting thorough and impartial investigations into allegations of misconduct, whistleblowing, grievances, and other complex issues.

You will be responsible for overseeing multiple cases, drafting clear and concise investigation reports, and collaborating with the HR team and other departments to ensure compliance with relevant legislation, regulation, and best practices. This role requires a proactive and resilient individual who can handle sensitive and challenging situations professionally, with meticulous attention to detail and strong analytical skills.

You will contribute to supporting our values and culture, ensuring that our organisation remains committed to delivering exceptional services while upholding the highest standards. Our values of being supportive, ambitious, loyal, unique, transparent, engaging, and meaningful guide our work, and you should share these principles.

Hours: 40 hours per week

Job Responsibilities:

• Conduct timely comprehensive internal investigations related to disciplinary matters, whistleblowing, grievances, and other complex issues following our internal policies and procedures
• Prepare detailed investigation reports with clear, evidence-based findings and recommendations
• Liaise with external agencies, law enforcement, and regulators about investigations when necessary.

• Provide advice and training on investigation processes

• Summarise and update senior leaders on investigation outcomes when required
• Identify and document lessons learned from investigations to improve organisational practices and feed back to relevant stakeholders in the organisation
• Assist in the implementation of preventative measures based on investigation findings
• Maintain strict confidentiality and adhere to data protection regulations throughout the investigation process
• Provide evidence in employment tribunals and court proceedings as required
• Ensure all investigations comply with ACAS guidelines and relevant legislation
• Collaborate with the HR Team, legal advisors, and other departments as necessary during investigations
• Stay updated on best practices in internal investigations and relevant legal developments
• Collate all investigation evidence and reports in the internal HR system
• Update investigation cases weekly in the internal HR system
• Escalate any immediate serious concerns that need quick resolutions to your Line Manager or Chief People Officer
• Maintain good knowledge and usage of all internal systems and databases that can be utilised for investigations
• Conduct professional interviews with colleagues using various techniques to assist with investigations
• Accurate recording of information
• Visit locations as required to carry out investigations or interviews in person.

• Proven experience in conducting complex internal investigations, preferably in a social care, education, law enforcement, or corporate setting
• Strong understanding of employment law, ACAS guidelines, and investigative best practices
• Excellent analytical and problem-solving skills with attention to detail
• Superior written and verbal communication skills, with the ability to produce clear, concise reports
• Experience in providing evidence in legal proceedings or tribunals is desirable

• Proficiency in using technology for investigations and report writing

• Demonstrates high levels of integrity, discretion, and ethical conduct
• Ability to remain impartial and objective throughout investigations
• Strong interpersonal skills with the ability to interview and interact with individuals at all levels of the organisation
• Resilient and able to handle sensitive and challenging situations professionally
• Commitment to continuous learning and professional development
• Ability to multi-task with multiple investigations live at one time.