Service Manager

At Salutem Children's Services, we provide exceptional support in nurturing environments, delivered by highly trained staff. Our focus on innovation and solution-based approaches ensures the best outcomes for the children and families we serve.

Our Values

➡️ Supportive: Help every child reach their full potential.

➡️ Ambitious: Strive for the best outcomes for every child.

➡️ Loyal: Prioritise the well-being of children, families, and staff.

➡️ Unique: Offer innovative, high-quality services tailored to children's needs.

➡️ Transparent: Maintain an open and honest culture.

➡️ Engaging: Collaborate with families, educators, and stakeholders.

➡️ Meaningful: Encourage fulfilling and enriching lives for children.

Employee Benefits

✅ Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.

✅ Medical Support: Free online GP access, Health Cash Plan, Cancer Cover, and Menopause support.

✅ Financial Support: Flexible pay, utility bill savings, Money Helper, and Life Assurance.

✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

About You:

As a Service Manager, you will lead and manage our care teams, ensuring exceptional care and support for our children and young people. You'll oversee daily operations, ensuring compliance with regulations, and fostering a trauma-informed, quality-focused, and supportive environment.

Why Choose Salutem?

👍 Global Recognition: Proud to be a Global Top 100 Inspiring Workplace.

👍 Innovative Approach: Partnered with Innovating Minds to deliver trauma-informed care.

👍 Clear Progression: Transparent career pathways and pay bandings.

👍 Specialised Support: Focus on children with emotional, behavioral, and learning needs.

Manager Bonus Scheme:

Our esteemed Management Bonus Scheme rewards excellence based on key performance indicators, with potential bonuses of up to 20%.

Responsibilities:

• Staff Management: Oversee recruitment, deployment, and management of staff.
• Service Delivery: Ensure high-quality care and evidence-based outcomes for young people.
• Compliance: Maintain regulatory and statutory compliance.
• Team Leadership: Support and manage the senior management team.
• Budget Management: Operate within budget and achieve high inspection ratings.
• Strategic Planning: Work on forward vision and strategic planning with the Regional Director.
• Quality Assurance: Audit care provision quality.
• Child-Centered Care: Ensure detailed assessments and care plans.
• Effective Communication: Foster teamwork and maintain productive meetings.
• Partnership Building: Develop relationships with authorities and professionals.
• Business Planning: Lead business planning and budget processes.
• Health & Safety: Ensure a safe environment and compliance with health and safety legislation.
• Performance Management: Induct, supervise, appraise, and develop staff.
• Financial Management: Maintain effective budgetary and petty cash systems.
• Service Development: Continuously review and develop the service plan.
• Staff Well-being: Support staff health, motivation, and engagement.
• Training Compliance: Ensure staff are trained and qualified.
• Incident Management: Investigate incidents and represent management on disciplinary panels.
• Stay Informed: Keep up-to-date with childcare trends, legislation, and best practices.

  Qualifications:

• Experience: At least 2 years in a relevant position and 1 year in a supervisory role within the last 5 years.
• Education: Level 5 Diploma in Leadership and Management for Residential Childcare or equivalent.